Building sales teams negotiation and value communication skills
Client Situation
Our client is a leading innovator in sickle cell disease treatments and was looking to support their local sales teams in managing payer objections to support improved negotiation outcomes.
Project Scope
To build sales teams negotiation and value communication skills through ensuring a robust understanding of the client's clinical information, whilst understanding the optimal methods of communicating with payers and addressing objections
Organized a mock negotiation workshop involving client team, distributor team and proxy payers
Designed market-focused negotiation workshops
Simulated negotiations between proxy payers and sales teams
Observed the type of interactions, payer objections and responses of distributor teams alongside the feedback and suggestions provided by payers
Results
Consolidated the key takeaways from the mock payer negotiations workshop::
○ Payer objections and team’s responses to value story and key targeted patient population
○ Strengths and weaknesses in the value story and challenges faced
Collected feedback from payers in terms of the key points to be focused during the actual negotiations-optimised effectiveness of negotiations and improved access across 3 major institutions